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Our Latest News - September 2016

Trust in organizations TEDx talk

From our much respected partner in the Netherlands, Bureau Zuidema.


“These days, the degree of influence you have no longer depends on your hierarchical position in a network and the power that comes with that position (influence 1.0), or the level of knowledge and experience you have (influence 2.0). Influential people are enthusiastic people who are able to build good working relationships, get others on board and involve them (influence 3.0).”

Lodewijk van Ommeren,
CEO of Bureau Zuidema




Pauline M. Voortman is a ‘reflective practitioner’. She works as an associate trainer and consultant for Bureau Zuidema, specializing in trust in organizations. She has experienced that when she asks people about trust, people start talking about distrust. She compares trust to clean air: it can get polluted. She uses the inauguration speech by the new King Willem-Alexander as a case study of trust. rust and vulnerability are related things according to Voortman. When someone puts their trust into someone else, that person makes themselves vulnerable. But this is not what leaders focus on; they focus on measurements, the so-called hard facts. That’s not enough according to Voortman: we have to ask sincere questions about relations and context. This sincere attention goes into deeper layers. Feelings that make us vulnerable.
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Nashua NH 03062-5737
Phone: (603) 897-1200
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