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eBooks

Download our eBooks to gain new insights in the areas of training, influence, and negotiation. Check back periodically to see what new eBooks we have added.


Negotiating with Colleagues

Negotiating with Colleagues

Negotiation is the most appropriate strategy in situations where at least one of the parties is vested—that is, where one party has something to gain by getting the other party to agree to a particular proposal or solution. This is the type of situation where a rational problem-solving and decision-making strategy breaks down!

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Seven Situations Where Influence is Essential

Seven Situations Where Influence is Essential

Sometimes it’s not enough to be talented, motivated, hard working, well prepared, technically competent, and fully informed... Sometimes, you must be influential to succeed.

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Ten Don'ts of Negotiation

Ten Don'ts of Negotiation

Most discussions of negotiation behavior offer guidelines to behaviors that are recommended—the “dos” of being a negotiator.

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  • Address: 98 Spit Brook Road, Suite 201,
    Nashua, NH 03062
  • Phone: (603) 897-1200
  • Email: info@smsinc.com
  • Monday - Friday: 8:00 am - 5:00 pm
    Saturday - Sunday: Closed
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